Where do you deliver?

United States of America, 48 states. We do not deliver to Alaska and Hawaii.

How much does shipping and handling cost?

Priority Shipping is $8.80

Where will my order be shipped from?

Central Florida.

How long is shipping?

Priority Shipping is 1-3 business days.

What shipping carriers do you use?

Ship via UPS.

How long will it take to process and prepare my order before it’s shipped out?

Within 1-2 business days.

How can I track my order?

Customers will be provided with a tracking number (via email) after order has been shipped.

What do I do if my package arrives damaged?

Email us within 24-48 hours upon package arrival and you will receive a replacement package at no additional charge. Send an image(s) of damaged package.

Do you have candle safety guidelines?

Yes. We highly recommend customers read our Candle Safety Instructions to ensure maximum safety and correct candle maintenance.

Does The Golden Goddess issue refunds?

No refunds, credits and/or exchanges can be issued for extenuating circumstances. Credits and exchanges do not include shipping and handling fee. Please contact us.