Where do you deliver?
United States of America, 48 states. We do not deliver to Alaska and Hawaii.
How much does shipping and handling cost?
Priority Shipping is $8.80
Where will my order be shipped from?
How long is shipping?
Priority Shipping is 1-3 business days.
What shipping carriers do you use?
Ship via UPS.
How long will it take to process and prepare my order before it’s shipped out?
Within 1-2 business days.
How can I track my order?
Customers will be provided with a tracking number (via email) after order has been shipped.
What do I do if my package arrives damaged?
Email us within 24-48 hours upon package arrival and you will receive a replacement package at no additional charge. Send an image(s) of damaged package.
Do you have candle safety guidelines?
Does The Golden Goddess issue refunds?
No refunds, credits and/or exchanges can be issued for extenuating circumstances. Credits and exchanges do not include shipping and handling fee. Please contact us.
* To avoid the risk of melted candle orders, we ship within 1-3 business days